Frequently Asked Questions

You’re got questions. We’ve got answers!

All buyers should bring:

  • Valid government-issued driver’s license
  • Current paystub
  • Void Cheque

Depending on the specifics of your purchase, you may be required to bring additional information. For a complete list of what you’ll need to buy or trade in a vehicle with Secure Ride please send us an email.

Four main factors determine whether you get approved for a car loan:

  • Vehicle selection—Cost, age, and mileage
  • Application information—Employment history, residence, and income
  • Credit history—Information contained in your credit file
  • Down payment—Total of cash and trade equity

For the best chance of approval, and the lowest monthly payment possible, try to select a vehicle that fits your budget. Also, provide as large of a down payment as you can.

Once you’re approved for a car loan, three factors will affect your monthly payment (in order of importance):

  • Amount Financed
  • Term or length of contract
  • Annual Percentage Rate (APR)

We offer competitive rates from a variety of finance companies to fit nearly every budget and credit profile.

The rule of thumb from most financial institutions is to spend no more than 15% of your gross monthly income on your car payment. For example, if you make $2,000 a month you should spend no more than $300 on your car payment.

Your credit score is a number that helps financial institutions predict the risk associated with your purchase of a car, house, credit card, etc. Typically, your credit score ranges from about 350 to 850, and is essentially meant to forecast how (and if) you will pay your bills. In general, the higher your credit score, the more likely you are to get approved for a car loan.

The systems that generate your credit score look at your credit report, and take several factors into account when determining your credit score, including, for instance, your payment history, and the number of inquiries made on your credit report.

Your credit score is a number that ranges from about 350 to 850. In general, the higher the number, the more likely you are to get approved for a car loan. The systems that generate your credit score look at your credit report and take several factors into account, including:

  • The timeliness of your payments, including late payments
  • The amount and type of debt you have
  • The number and age of your credit accounts
  • Inquiries created by applying for credit
  • Public records such as liens and judgments

Of course. Many customers qualify for financing on their first vehicle purchase.

If a normal credit determination cannot be made based on your current credit history, you may still qualify for other programs, like those for recent college graduates.

Fill our our no obligation Credit Approval to see if you qualify

Yes, you can! We allow you to change the due date and payment frequency on your loan once during the lifetime of your loan. Certain rules apply. Please contact our customer service team to learn more.

Yes, you can! To do so your loan must be current and the duration of the delay is limited. Please contact our customer service team to learn more.

Yes, you can! To learn more or to make a payment, contact our customer service team at info@securerideautomotive.com

Yes, you can! Simply contact our customer service team to confirm a payoff quote. Please note that an administration fee will apply to any early payoff.

To update your account with Secure Ride Financial, contact our customer service team at info@securerideautomotive.com

You must contact our customer service department at least two business days prior to the due date of your next payment. You will be required to email/fax in the new banking information with a void cheque or a preauthorized debit form that your financial institution provides.

Yes, we report to Equifax at the end of every month, which can help our customers rebuild their credit. It pays to keep your account current at all times!

You must contact your insurance company and Secure Ride Financial immediately.

Please contact our customer service team at info@securerideautomotive.com You can also fill out an inquiry form on our contact page and we will get back to you as soon as possible.